Bank On Your Future

BankMobile is a fast growing mobile-first bank and our mission is to make banking affordable, effortless and financially empowering for the millions of Americans who need it the most.

Can any other bank say that?

The BankMobile Vibe Up Checking Account

Your money should work for you, not the other way around.

The BankMobile Vibe Up Checking Account pays you back 1.00% Annual Percentage Yield (APY)1 on balances up to $15,000.99.

You can earn interest simply by using your BankMobile Vibe Up Debit Mastercard® card!

Spend

Spend $300 or more per statement cycle on everyday point-of-sale purchases like groceries, gas, online shopping and more using your BankMobile Vibe Up Debit Mastercard® card.

Earn

At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account.

The BankMobile Savings Account

Grow your money.

The BankMobile Savings Account comes with all of the same great features as your Vibe Up Checking Account, plus:

1.00% APY2 on balances up to $15,000.

$0 monthly service fee.

$0 in-network ATM fee.

$3.00 at a non-Allpoint® Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). Use Allpoint® Network ATMs and Customers Bank ATMs to avoid ATM fees. ATM availability varies by location.

Features

Mobile Deposit

It’s as easy as tap, snap, deposit!

Deposit in a flash! Whether you’re taking a study break, or waiting in line for your morning coffee, you can use EasyDepositSM Mobile Check Capture to deposit checks anywhere.

Passport

Ready for some recognition?

Get rewarded for smart moves in and out of the classroom – plus a chance to have BankMobile pay off your student
loan debt.

Allpoint® ATMs

Our VIBE is world wide.

Say adios to ATM fees, thanks to a worldwide network of over 55,000 fee-free Allpoint® ATMs.

$3.00 at a non-Allpoint® Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). Use Allpoint® Network ATMs and Customers Bank ATMs to avoid ATM fees. ATM availability varies by location.

Budgeting

Convenient budgeting tools.

Manage money from either a desktop with Money Meter or right from your phone with SnapShot.

On/Off

Secure your card at the flip of a switch.

Use the BankMobile Vibe Up Debit Card On/Off switch to temporality turn off your card to help protect against unauthorized use.

Bill Pay

Payments are more manageable.

Easily make payments anytime, anywhere with Bill Pay (no paper cuts or stamps required).

Deposit Options

The Vibe Up account’s quick and convenient deposit options allow you to add money wherever and whenever you need to!

Banking on the go.

Bank smarter wherever you are — thanks to our mobile features.

Once you’ve had a chance to explore the BankMobile app, take a minute to rate it!

The Essentials

Check your balance, view recent transactions and transfer money.

Touch ID

Quickly and securely log in with just a fingerprint!

Allpoint® ATM Locator

Find the nearest fee-free ATM. ATM availability varies by location.

Debit Card On/Off Switch

Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced.

Snapshot

Become the master of your financial universe. Check your cash flow and set aside money for expenses.

Passport

Access to deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard.

Bill Pay

Easily pay bills from the app!

EasyDepositSM Mobile
Check Capture

Quick deposits with your mobile device.
Tap! Snap! Deposit!

iPhone
Check balances and transactions
Touch ID for "Vibe"
Allpoint ATM Locator
Allpoint ATM Locator
Allpoint ATM Locator
Allpoint ATM Locator
Allpoint ATM Locator
Allpoint ATM Locator

Contact Us

Customer Care by Phone

855-763-6404
Hours of Operation:
8am – 11pm ET
7 days a week

Customer Care by Email

Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Click Email Support Team and complete the form. Your note will be sent securely to us.

Automated Service Line

855-763-6404
Available 24 hours a day
7 days a week

BankMobile by Mail

115 Munson Street
New Haven, CT 06511